Attach DocFila documents to Zendesk tickets. Customers sign forms inside the support thread.
Free on Pro · Native sync · SOC 2 secured
Pull documents from Zendesk into DocFila for OCR, signing, editing, and secure storage. Two-way sync keeps both systems in lockstep.
Send signed PDFs, extracted data, and document events from DocFila back into Zendesk — at the right record, at the right time.
Combine with DocFila Pilot to build agentic, multi-step workflows that span Zendesk and the rest of your stack.
OAuth 2.0, scope-limited permissions, audit logs, and SOC 2 controls on every connection. Revoke access anytime.
In DocFila, go to Settings › Integrations and choose Zendesk.
Sign in with Zendesk and grant DocFila the permissions it needs.
Choose which folders, fields, or events to sync.
DocFila and Zendesk now talk to each other in the background.